Belk in Huntsville, AL Closed now

Reviews about Belk

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  August 26, 2019, by TL C
  Don't buy shoes here!!! I got a pair of Uggs as a gift and they were the wrong size. When we went to exchange them for the correct size they had none of that size in stock. You'd think they'd just take the wrong size pair and order the correct size - nope! Belks will not do an exchange for an online order! We had to get the original pair refunded and then make a separate payment for the order - a difficult process when you don't have the credit card used to pay for it originally since it was a gift. So, after calling the gift giver to get their credit card info to do a refund, Belk gave us a cash refund. So, you'd think we'd be able to use that cash refund to purchase the order for the correct size? NOPE. BELK REFUSED TO TAKE CASH MONEY to order the shoes. So, I literally had to walk around with hundreds of dollars of cash after using my own credit card to pay for an exchange of another order, all because of their nonsensical ordering policy. This company has ridiculous policies that are incredibly frustrating for their customer. Buy from Amazon or some other online vendor that uses common sense and streamlined business practices. My generous gift giver will never shop here again and neither will I. After the fact, I discovered Belk's employees are paid on commission and don't even get paid a living wage. Don't support wage slavery!!!